code of practice

See how we are committed to fast, transparent, responsible, convenient and affordable lending.

Registered With:

General

Applying for a short term loan from Low Budget Loans is simple and fast. Each application that is processed through our online system is still managed by a real person, and because of this, we are able to provide you with our great personal service. You are not just a number, and you will be able to speak to us in person – No need to wait for ages that a call centre agent finally becomes available to speak to you after a long marketing message or mind-numbing music

We rapidly became the Service Provider of choice by providing exactly this. Low Budget Loans follows the trend that technology should provide services to all South Africans, and that the traditional footprint of offices nationwide became redundant.

We focus on centralization by dealing only electronically in each transaction. This enables us to offer our services to all South Africans nationwide.

Transparency

We will always tell you upfront what the cost of credit will be. There are no catches, hidden cost, fine print or extra costs that are not declared clearly to worry about, providing you stick to your side of the deal. You will be able to accept or reject the offer we make. All offers including the terms & conditions will be in writing and e-mailed to you.

Emergency Purposes

The loans we offer are for your typical emergency and are not the same as an overdraft or credit card. You may apply for another loan when that unforeseen emergency arises again.

Credit Check and Payment Profile

In line with responsible lending, Low Budget Loans does a credit check to establish the willingness to repay a loan. If the result of the credit check is not all that good, it is most likely that we will not be able to assist you with a loan.

On the more positive side – with every loan that you apply and pay off with Low Budget Loans, your credit rating will increase, and it may be easier to obtain credit in future.

Budget and Afordability

Our commitment to responsible lending does not stop only by doing a credit check. It is just as much our responsibility as yours to confirm that you will be able to afford the instalment. Even if the loan is for an emergency, you still need to be able to afford to pay the instalment.

This is why we need your latest 3 months’ payslips and bank statement(s).

Trust

We place emphasis on building a responsible, trusting and long term relationship with our clients. When you apply for the first time, you will only be able to apply for a maximum amount of R3000. As soon as your trust rating with Low Budget Loans increases, we will be able to offer you a little more.

You will be able to increase your trust rating with us every time you pay your loan on time. The other side of the coin is also true. If you do not pay your account as promised or agreed, your trust rating will decrease and this may result in a situation where will not be able assist you in future emergencies.

Are You Commited to Responsible Borrowing?

Applying for any form of credit is not a decision to be taken lightly. Please remember that if your Low Budget Loan application is approved, it becomes a two-way communication and you will need to keep a serious promise. We want our relationship to be a happy and trusting one, so we lay out the facts as clearly as possible. Only you can decide whether to apply or not, so please only do so if you are confident you will have the funds to comfortably make repayment on your chosen date.

NCR

Low Budget Loans is registered with the National Credit Regulator, and we abide by the National Credit Act 34 of 2005. Should any client submit a complaint about our service, we will endeavour to resolve it within 48 hours, but if the complainant is not satisfied they can lodge a complaint with the NCR and request a resolution to the dispute.

Cost

Low Budget Loans is not the cheapest way to borrow money, but we are the fastest, most convenient and most flexible lender in South Africa. It is almost similar to staying in a hotel – it’s not economical to live in one permanently, but paying a premium for somewhere safe and clean to stay in a foreign country in the short term makes perfect sense from time to time.

Fast & Convenient vs Responsible & Transparent

Low Budget Loans is differentiates ourselves from other internet lenders by conducting business with our clients totally electronically up until the last step. However, we will still need your signed agreement before the funds will be transferred to your account.

This agreement is not only for your records, but as a paper trail and proof of the transactions that you have entered into in the past for safekeeping purposes. A hard copy / paper document is handy and transparent, and is there to protect you as the consumer.

Code Of Practice